JamesBlindCare

Professional Window Solutions

Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 1, 2025

This Privacy Policy describes how JamesBlindCare ("we," "our," or "us") collects, uses, and protects your information when you use our website and services.

1. Information We Collect

Personal Information

When you contact us or request our services, we may collect:

  • Name and contact information (email, phone number, address)
  • Service preferences and requirements
  • Property information relevant to our services
  • Communication history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website information
  • Device and operating system information

2. How We Use Your Information

We use your information to:

  • Provide and improve our blinds installation, cleaning, and repair services
  • Respond to your inquiries and service requests
  • Schedule appointments and coordinate service delivery
  • Send service updates and important communications
  • Improve our website and user experience
  • Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business (subject to confidentiality agreements)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger (with notice to affected users)
  • With your explicit consent for specific purposes

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Secure data transmission using encryption technology
  • Limited access to personal information on a need-to-know basis
  • Regular security assessments and updates
  • Secure storage of physical and digital records

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and user experience
  • Provide relevant content and services

You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

6. Your Rights and Choices

You have the right to:

  • Access and review the personal information we have about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt out of marketing communications
  • Restrict or object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain our business relationship
  • Comply with legal obligations and resolve disputes
  • Maintain records for tax and accounting purposes
  • Protect our legitimate business interests

When information is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

JamesBlindCare

173 Patterson Lane

Phone: (828) 524-3788

Email: jessielloyd@jamesblindcare.com